Service outage in UAE region

Update timeline

1. identified Mar 02, 2026, 06:25 AM UTC

   We are seeing infra issues around Database connectivity due to the ongoing situation in UAE. Will update once the infra issues have been fixed.

2. identified Mar 02, 2026, 04:01 PM UTC

   Our team continues to see the impacts in the UAE region. We will continue to monitor the situation and update accordingly.

3. identified Mar 02, 2026, 08:44 PM UTC

   The UAE region continues to be impacted by a service outage. We will continue to update until the impact is remediated.

4. identified Mar 02, 2026, 11:22 PM UTC

   The UAE region continues to be impacted by a service outage. We have no new information at this time. We will continue to update until the incident is resolved.

5. identified Mar 03, 2026, 01:22 AM UTC

   We are continuing to observe a service disruption in the UAE region. Our team is actively monitoring the situation. We will provide another update as soon as new information is available.

6. identified Mar 03, 2026, 02:57 AM UTC

   The UAE region continues to be impacted by a service outage. We will continue to update until the impact is remediated.

7. identified Mar 03, 2026, 05:26 AM UTC

   Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services.

8. identified Mar 03, 2026, 05:48 AM UTC

   We are continuing to work on a fix for this issue.

9. identified Mar 03, 2026, 08:13 AM UTC

   The UAE region continues to be impacted by the service outage. We don’t have any new updates at this time. We will continue to share updates until the issue is fully resolved.

10. identified Mar 03, 2026, 11:04 AM UTC

    There are no major changes at this time. The cloud service provider is actively working on recovery, and we will continue to monitor the situation closely.

11. identified Mar 03, 2026, 01:19 PM UTC

    The overall state of the region remains largely unchanged. The cloud service provider continue to make progress on recovery efforts. We are actively monitoring the situation.

12. identified Mar 03, 2026, 03:27 PM UTC

    We don’t have any new updates at this time. Situation remains unchanged. We will provide another update as soon as new information is available.

13. identified Mar 03, 2026, 06:25 PM UTC

    Our Cloud Service Provider has reported incremental recovery progress in the UAE Region. We continue to monitor for full service recovery and will provide further updates as more information becomes available.

14. identified Mar 03, 2026, 10:26 PM UTC

    We don’t have any new updates at this time from our cloud service provider and situation remains unchanged from the last update. We will provide another update as soon as new information is available.

15. identified Mar 04, 2026, 02:56 AM UTC

    Our Cloud Service Provider continues to report incremental progress in restoring services. Otherwise the situation remains unchanged. We continue to monitor for full service restoration.

16. identified Mar 04, 2026, 09:59 AM UTC

    Our cloud service provider continues to report incremental progress in restoring services. Otherwise, the situation remains unchanged. We will provide another update when there is a significant change in restoration efforts.

17. identified Mar 05, 2026, 01:27 PM UTC

    The situation still remains largely unchanged. Our cloud service provider continues to report incremental progress in restoring services.

18. identified Mar 06, 2026, 01:20 PM UTC

    The situation still remains largely unchanged. Our cloud service provider continues to report incremental progress in restoring services.

19. identified Mar 07, 2026, 01:01 PM UTC

    There are no major updates, the situation remains largely unchanged.

20. identified Mar 09, 2026, 02:12 PM UTC

    We don’t have any new updates at this time. Situation remains unchanged.

21. identified Mar 12, 2026, 02:21 PM UTC

    No change in status. The situation remains as previously reported. Next update will be provided when new information becomes available.

22. resolved Apr 22, 2026, 09:41 PM UTC

    UAE region has been removed out of commission.