Ongoing since 09:23 AM UTC, affecting Outbound calls.
We are currently aware of an intermittent issue where call recording fails to trigger. Whilst we work to fix this, call recording can be triggered manually via the in-call screen. If the recording has not started manually, a button will be shown which says "Click to start call recording". Selecting this button will manually begin recording for the current call.
Affected components
Update timeline
- identified Nov 10, 2026, 09:23 AM UTC
We are currently aware of an intermittent issue where call recording fails to trigger. Whilst we work to fix this, call recording can be triggered manually via the in-call screen. If the recording has not started manually, a button will be shown which says "Click to start call recording". Selecting this button will manually begin recording for the current call.
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