Ongoing since 05:22 PM UTC, affecting Outbound calls.
A change has been raised to deploy the hotfix to the platform at 7.30AM tomorrow. We thank you for your patience during this time and will move this notice to close at 12.30PM unless the position changes.
Affected components
Outbound calls
Update timeline
- investigating Nov 02, 2026, 05:22 PM UTC
We are currently investigating reports that no dial tone is heard when initiating outbound calls. This is currently not impacting the ability for outbound calls to connect.
- identified Nov 03, 2026, 11:41 AM UTC
A change has been raised to deploy the hotfix to the platform at 7.30AM tomorrow. We thank you for your patience during this time and will move this notice to close at 12.30PM unless the position changes.
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