CircleLoop incident

No Dial Tone on Outbound Calls

Ongoing since 05:22 PM UTC, affecting Outbound calls.

identified Nov 03, 2026, 11:41 AM UTC

A change has been raised to deploy the hotfix to the platform at 7.30AM tomorrow. We thank you for your patience during this time and will move this notice to close at 12.30PM unless the position changes.

Started
Nov 02, 2026, 05:22 PM UTC
Resolved
Ongoing
Duration
● 20h 19m
Detected by Pingoru
Nov 02, 2026, 05:22 PM UTC

Affected components

Outbound calls

Update timeline

  1. investigating Nov 02, 2026, 05:22 PM UTC

    We are currently investigating reports that no dial tone is heard when initiating outbound calls. This is currently not impacting the ability for outbound calls to connect.

  2. identified Nov 03, 2026, 11:41 AM UTC

    A change has been raised to deploy the hotfix to the platform at 7.30AM tomorrow. We thank you for your patience during this time and will move this notice to close at 12.30PM unless the position changes.

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