Resolved on October 29, 2026.
We are aware of an issue where call recordings are intermittently failing to start. Whilst we work to fix this, you can manually start call recording in the app from the in-call screen. If the call recording has not automatically triggered, you will see an option to "Click to start call recording" which when pressed will ensure your call is recorded.
Update timeline
- resolved Oct 29, 2026, 07:30 AM UTC
We are aware of an issue where call recordings are intermittently failing to start. Whilst we work to fix this, you can manually start call recording in the app from the in-call screen. If the call recording has not automatically triggered, you will see an option to "Click to start call recording" which when pressed will ensure your call is recorded.
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