Circle.so incident

app.circle.so is down

Minor Resolved View vendor source →

Circle.so experienced a minor incident on April 14, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2026, 04:21 AM UTC
Resolved
Apr 14, 2026, 04:21 AM UTC
Duration
—
Detected by Pingoru
Apr 14, 2026, 04:21 AM UTC

Update timeline

  1. investigating Apr 14, 2026, 04:17 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 14, 2026, 04:36 AM UTC

    This incident has been resolved.

  3. postmortem Apr 15, 2026, 07:50 PM UTC

    Communities experienced approximately 19 minutes of downtime starting at 12:17 AM EDT. The database crashed due to an out-of-memory error at the infrastructure level, a known AWS RDS bug. Our team raised a second escalation to AWS \(case 177616832700336\), and both cases have been escalated to AWS's highest priority tier. We are actively working with AWS to resolve the underlying infrastructure issue and have additional safeguards in place.