Circle.so incident

app.circle.so is down

Notice Resolved View vendor source →

Circle.so experienced a notice incident on October 5, 2026 affecting Sign-up & Login and Posts & Comments and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2026, 09:44 AM UTC
Resolved
Oct 05, 2026, 09:57 AM UTC
Duration
13m
Detected by Pingoru
Oct 05, 2026, 09:44 AM UTC

Affected components

Sign-up & LoginPosts & CommentsNotificationsDirect Messaging & ChatPaywalls & Member BillingLive Streams & RoomsCoursesEventsMarketing HubWorkflows

Update timeline

  1. investigating Oct 05, 2026, 09:44 AM UTC

    We are currently investigating this issue.

  2. resolved Oct 05, 2026, 10:21 AM UTC

    This incident has been resolved.

  3. postmortem Oct 05, 2026, 03:46 PM UTC

    #### Summary Circle application experienced an incident between 5:44 and 5:57 AM EST We’re sorry for the disruption #### What happened \(high level\) The incident was caused by a missing configuration in the application we use to deploy new code changes to the Circle application #### Mitigation and immediate fixes Upon investigating the issue, we immediately patched this application with a temporary change that restored application availability. Later today, we identified the root cause and applied a definitive fix. #### Status All services are currently operating normally.