Cint incident

Cint Platform Issue: Degraded Performance

Resolved after 38 minutes, affecting Marketplace Login and Cint Exchange UI and 1 more, on October 20, 2025.

resolved Oct 20, 2025, 10:52 AM UTC

The incident has been resolved. We will continue to monitor stability across all systems. If you encounter any issues, please contact our Support team immediately.

Started
Oct 20, 2025, 10:13 AM UTC
Resolved
Oct 20, 2025, 10:52 AM UTC
Duration
38m
Detected by Pingoru
Oct 20, 2025, 10:13 AM UTC

Affected components

Marketplace LoginCint Exchange UIMatchCint Exchange Demand APIBuyer APIMarketplace UISupplier PortalMarketplace APIRespondent Experience - Marketplace/ Cint ExchangeSupporting Infrastructure

Update timeline

  1. monitoring Oct 20, 2025, 10:13 AM UTC

    We're currently experiencing a system-wide incident due to a global AWS issue. Access to our platform (Marketplace & Cint Exchange) may be unavailable or degraded. We are actively monitoring the situation. We'll update you as soon as the service is stable.

  2. monitoring Oct 20, 2025, 10:14 AM UTC

    We're currently experiencing a system-wide incident due to a global AWS issue. Access to our platform (Marketplace & Cint Exchange) may be unavailable or degraded. We are actively monitoring the situation. We'll update you as soon as the service is stable.

  3. monitoring Oct 20, 2025, 10:19 AM UTC

    We're currently experiencing a system-wide incident due to a global AWS issue. Access to our platform (Marketplace & Cint Exchange) may be unavailable or degraded. We are actively monitoring the situation. We'll update you as soon as the service is stable.

  4. resolved Oct 20, 2025, 10:52 AM UTC

    The incident has been resolved. We will continue to monitor stability across all systems. If you encounter any issues, please contact our Support team immediately.

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