Cint incident

Cint Platform Issue: Marketplace/Cint Exchange Degraded Respondent Experience

Notice Resolved View vendor source →

Cint experienced a notice incident on September 8, 2026 affecting Respondent Experience - Marketplace/ Cint Exchange, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2026, 09:54 AM UTC
Resolved
Sep 08, 2026, 09:54 AM UTC
Duration
—
Detected by Pingoru
Sep 08, 2026, 09:54 AM UTC

Affected components

Respondent Experience - Marketplace/ Cint Exchange

Update timeline

  1. resolved Sep 08, 2026, 09:54 AM UTC

    We experienced a period of degraded performance affecting the respondent experience. Between 2026/09/07 03:00 UTC and 2026/09/08 09:28 UTC, respondents may have encountered errors when redirecting back to suppliers, leading to higher-than-expected drop rates. This issue has been fully resolved, and systems are operating normally.