Cint incident
Cint Platform Issue: Cint Exchange - Delay in displaying the newly created TG and its status change
Resolved after 2 hours 29 minutes, affecting Cint Exchange UI and Cint Exchange Demand API, on February 19, 2026.
This issue has been resolved. Please reach out to our Support team if you're still experiencing any issues.
Affected components
Update timeline
- investigating Feb 19, 2026, 03:12 PM UTC
We are investigating reports of delay in UI not displaying the newly created TG. It can take about 5-8 min for UI to reflect the newly created TG. In addition to this, there is a delay in reflecting the status change as well. Our team is actively working on this and will update as soon as there us any update on this. Appreciate your patience while the team is working on it.
- monitoring Feb 19, 2026, 05:32 PM UTC
A issue has been identified and the fix is also implemented To ensure the integrity of our services, we are monitoring the state of the impacted components. Once stability is confirmed we will consider this issue resolved.
- resolved Feb 19, 2026, 05:41 PM UTC
This issue has been resolved. Please reach out to our Support team if you're still experiencing any issues.
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