Cin7 incident

Servers are busy error

Minor Resolved

Cin7 experienced a minor incident on June 1, 2026 affecting Cin7 Core (Core: Cloud (dearsystems.com)), lasting 19h 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 01:59 AM UTC
Resolved
Jun 01, 2026, 09:11 PM UTC
Duration
19h 11m
Detected by Pingoru
Jun 01, 2026, 01:59 AM UTC

Affected components

Cin7 Core (Core: Cloud (dearsystems.com))

Update timeline

  1. investigating Jun 01, 2026, 01:59 AM UTC

    We are investigating intermittent reports of "Our Servers are Busy at the moment" errors in Cin7 Core.

  2. monitoring Jun 01, 2026, 06:22 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jun 01, 2026, 09:11 PM UTC

    This incident has been resolved.