Chit Chats incident

Issue Purchasing Chit Chats Select Postage

Resolved after 6 hours 6 minutes, affecting Web Application and API and Shipments and Postage, on October 29, 2025.

monitoring Oct 29, 2025, 09:07 PM UTC

The issue is still intermittent and is being monitored. Once postage purchase is fully operational we will update here.

Started
Oct 29, 2025, 04:21 PM UTC
Resolved
Oct 29, 2025, 10:27 PM UTC
Duration
6h 6m
Detected by Pingoru
Oct 29, 2025, 04:21 PM UTC

Affected components

Web Application and APIShipments and Postage

Update timeline

  1. investigating Oct 29, 2025, 04:21 PM UTC

    We are aware of an issue with purchasing Chit Chats Select postage on the platform. We anticipate the postage to be available shortly. We apologize for the inconvenience and will provide another update when the postage is available. Nous sommes au courant d’un problème lié à l’achat d’affranchissements Chit Chats Seléction sur la plateforme. Nous prévoyons que l’affranchissement sera de nouveau disponible sous peu. Nous sommes désolés des inconvénients et vous tiendrons informé(e) dès qu’il sera accessible.

  2. monitoring Oct 29, 2025, 09:07 PM UTC

    The issue is still intermittent and is being monitored. Once postage purchase is fully operational we will update here.

  3. resolved Oct 29, 2025, 10:27 PM UTC

    This incident has been resolved.

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