Chit Chats experienced a major incident on October 29, 2025 affecting Web Application and API and Shipments and Postage, lasting 6h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 29, 2025, 04:21 PM UTC
We are aware of an issue with purchasing Chit Chats Select postage on the platform. We anticipate the postage to be available shortly. We apologize for the inconvenience and will provide another update when the postage is available. Nous sommes au courant d’un problème lié à l’achat d’affranchissements Chit Chats Seléction sur la plateforme. Nous prévoyons que l’affranchissement sera de nouveau disponible sous peu. Nous sommes désolés des inconvénients et vous tiendrons informé(e) dès qu’il sera accessible.
- monitoring Oct 29, 2025, 09:07 PM UTC
The issue is still intermittent and is being monitored. Once postage purchase is fully operational we will update here.
- resolved Oct 29, 2025, 10:27 PM UTC
This incident has been resolved.