Chit Chats incident

Issues importing from Shopify

Resolved after 20 minutes, affecting Web Application and API and Shipments and Postage, on January 20, 2026.

resolved Jan 20, 2026, 07:33 PM UTC

We were able to identify and resolve the issue with our Shopify integration. Shipment imports from Shopify are now working as expected. Thank you for your patience. __ Shopify nous a avisés avoir identifié et réglé le problème empêchant l'importation. Vous pouvez réessayer d'importer vos commandes Shopify dès maintenant. Merci de votre patience.

Started
Jan 20, 2026, 07:13 PM UTC
Resolved
Jan 20, 2026, 07:33 PM UTC
Duration
20m
Detected by Pingoru
Jan 20, 2026, 07:13 PM UTC

Affected components

Web Application and APIShipments and Postage

Update timeline

  1. investigating Jan 20, 2026, 07:13 PM UTC

    We are currently investigating an issue with our Shopify integration. At this time, importing shipments from Shopify is currently unavailable. We hope to have further updates soon. __ Nous enquêtons actuellement sur un problème lié à notre intégration Shopify. Pour le moment, l'importation des expéditions depuis Shopify n'est pas disponible. Nous espérons pouvoir vous donner plus d'informations prochainement.

  2. resolved Jan 20, 2026, 07:33 PM UTC

    We were able to identify and resolve the issue with our Shopify integration. Shipment imports from Shopify are now working as expected. Thank you for your patience. __ Shopify nous a avisés avoir identifié et réglé le problème empêchant l'importation. Vous pouvez réessayer d'importer vos commandes Shopify dès maintenant. Merci de votre patience.

Your product runs on more than Chit Chats

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →