Chit Chats experienced a minor incident on January 20, 2026 affecting Web Application and API and Shipments and Postage, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 20, 2026, 07:13 PM UTC
We are currently investigating an issue with our Shopify integration. At this time, importing shipments from Shopify is currently unavailable. We hope to have further updates soon. __ Nous enquêtons actuellement sur un problème lié à notre intégration Shopify. Pour le moment, l'importation des expéditions depuis Shopify n'est pas disponible. Nous espérons pouvoir vous donner plus d'informations prochainement.
- resolved Jan 20, 2026, 07:33 PM UTC
We were able to identify and resolve the issue with our Shopify integration. Shipment imports from Shopify are now working as expected. Thank you for your patience. __ Shopify nous a avisés avoir identifié et réglé le problème empêchant l'importation. Vous pouvez réessayer d'importer vos commandes Shopify dès maintenant. Merci de votre patience.