Resolved after 25 minutes, on September 11, 2023.
The issue with Instant Booker has been resolved for all customers. We're now taking the necessary measures to prevent this from happening in the future. Thank you for your continued patience and understanding.
Update timeline
- investigating Sep 11, 2023, 07:30 AM UTC
We are aware of an issue with Instant Booker not loading and prompting the following error message: "Error: Server Error The server encountered a temporary error and could not complete your request. Please try again in 30 seconds" Our engineers have identified the cause and are working on a fix.
- monitoring Sep 11, 2023, 07:45 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 11, 2023, 07:56 AM UTC
The issue with Instant Booker has been resolved for all customers. We're now taking the necessary measures to prevent this from happening in the future. Thank you for your continued patience and understanding.
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