Checkstep incident

Lag in reflecting changes in the moderation UI

Resolved after 1 hour 19 minutes, affecting App, on June 9, 2026.

monitoring Jun 09, 2026, 01:22 PM UTC

Dear valued customer, We are currently investigating an issue affecting Checkstep app. Incident Summary: We have identified a potential service disruption beginning at 12:30 PM UTC We are experiencing a lag while processing a large number of events causing a lag of several minutes to show cases information in the UI. Our system scaled up accordingly, but the lag is not fully processed yet/ The API is not impacted by this issue. We will provide updates every 4 hours or as soon as more information becomes available. You can track real-time updates on our status page: 👉 https://status.checkstep.com We apologize for the inconvenience and appreciate your patience as we work to resolve the issue

Started
Jun 09, 2026, 01:22 PM UTC
Resolved
Jun 09, 2026, 02:42 PM UTC
Duration
1h 19m
Detected by Pingoru
Jun 09, 2026, 01:22 PM UTC

Affected components

App

Update timeline

  1. monitoring Jun 09, 2026, 01:22 PM UTC

    Dear valued customer, We are currently investigating an issue affecting Checkstep app. Incident Summary: We have identified a potential service disruption beginning at 12:30 PM UTC We are experiencing a lag while processing a large number of events causing a lag of several minutes to show cases information in the UI. Our system scaled up accordingly, but the lag is not fully processed yet/ The API is not impacted by this issue. We will provide updates every 4 hours or as soon as more information becomes available. You can track real-time updates on our status page: 👉 https://status.checkstep.com We apologize for the inconvenience and appreciate your patience as we work to resolve the issue

  2. resolved Jun 09, 2026, 02:42 PM UTC

    All pending events are now processed

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