Checkr incident

GWL and Sex offender searches are not completing causing report delays

Critical Resolved View vendor source →

Checkr experienced a critical incident on October 28, 2025 affecting Data Source, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 01:23 AM UTC
Resolved
Oct 28, 2025, 03:36 AM UTC
Duration
2h 12m
Detected by Pingoru
Oct 28, 2025, 01:23 AM UTC

Affected components

Data Source

Update timeline

  1. investigating Oct 28, 2025, 01:23 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 28, 2025, 02:45 AM UTC

    We are continuing to investigate this issue.

  3. identified Oct 28, 2025, 03:11 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 28, 2025, 03:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 28, 2025, 03:36 AM UTC

    This incident has been resolved.