Checkr incident

Outage to Drug and Health Screening providers causing delay in processing candidates

Major Resolved View vendor source →

Checkr experienced a major incident on October 29, 2025 affecting Data Source, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 10:09 PM UTC
Resolved
Oct 30, 2025, 12:23 AM UTC
Duration
2h 14m
Detected by Pingoru
Oct 29, 2025, 10:09 PM UTC

Affected components

Data Source

Update timeline

  1. investigating Oct 29, 2025, 10:09 PM UTC

    Our drug and occupational health vendors are experiencing disruptions in processing candidates at clinics due to the ongoing Microsoft Azure outage. Candidates may be unable to complete clinic activities, resulting in delays to screening completion and expiring appointments that will require extension.. We appreciate your patience as we work with our vendor to resolve this issue.

  2. investigating Oct 29, 2025, 11:05 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 30, 2025, 12:23 AM UTC

    This incident has been resolved.