Checkr incident

We are currently experiencing an issue causing some customers to receive an unexpected One-Time Passcode (OTP) during login

Minor Resolved View vendor source →

Checkr experienced a minor incident on October 29, 2025 affecting Client Dashboard, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 08:36 PM UTC
Resolved
Oct 29, 2025, 08:53 PM UTC
Duration
16m
Detected by Pingoru
Oct 29, 2025, 08:36 PM UTC

Affected components

Client Dashboard

Update timeline

  1. investigating Oct 29, 2025, 08:36 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 29, 2025, 08:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 29, 2025, 08:53 PM UTC

    This incident has been resolved.