Checkr incident

Checkr services were down due to an AWS outage

Critical Resolved View vendor source →

Checkr experienced a critical incident on October 20, 2025 affecting API and Webhooks and 1 more component, lasting 5h 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 09:54 AM UTC
Resolved
Oct 20, 2025, 03:03 PM UTC
Duration
5h 8m
Detected by Pingoru
Oct 20, 2025, 09:54 AM UTC

Affected components

APIWebhooksApply pageCandidate PortalClient DashboardData Source

Update timeline

  1. monitoring Oct 20, 2025, 09:54 AM UTC

    An AWS outage affected all Checkr services from 12.11 AM PT to 2.30 AM PT

  2. monitoring Oct 20, 2025, 09:55 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Oct 20, 2025, 03:03 PM UTC

    This incident has been resolved.