Chatwoot incident

Chatwoot Hub has degraded performance

Resolved after 42 minutes, affecting Core Platform (Application (Dashboard & API)), on September 2, 2024.

investigating Sep 02, 2024, 12:00 PM UTC

In 5d2da58, Chatwoot Hub (https://hub.2.chatwoot.com) experienced degraded performance: - HTTP code: 200 - Response time: 3151 ms

Started
Sep 02, 2024, 12:00 PM UTC
Resolved
Sep 02, 2024, 12:43 PM UTC
Duration
42m
Detected by Pingoru
Sep 02, 2024, 12:00 PM UTC

Affected components

Core Platform (Application (Dashboard & API))

Update timeline

  1. investigating Sep 02, 2024, 12:00 PM UTC

    In 5d2da58, Chatwoot Hub (https://hub.2.chatwoot.com) experienced degraded performance: - HTTP code: 200 - Response time: 3151 ms

  2. resolved Sep 02, 2024, 12:43 PM UTC

    Resolved: Chatwoot Hub performance has improved in cbcafd1 after 42 minutes.

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