Chartnote incident

Chartnote Copilot Facing Issues

Resolved after 12 hours 50 minutes, affecting Copilot, on December 12, 2024.

resolved Dec 12, 2024, 01:32 PM UTC

Between 3:16pm PST and 7:38pm PST on December 11, Copilot services were unavailable. We began to see recovery starting at approximately 5:40pm PST. We mitigated the issues at 7:38 pm PST, and all services are now fully operational.

Started
Dec 12, 2024, 12:41 AM UTC
Resolved
Dec 12, 2024, 01:32 PM UTC
Duration
12h 50m
Detected by Pingoru
Dec 12, 2024, 12:41 AM UTC

Affected components

Copilot

Update timeline

  1. investigating Dec 12, 2024, 12:41 AM UTC

    We are currently investigating the issue and will provide more updates shortly.

  2. resolved Dec 12, 2024, 01:32 PM UTC

    Between 3:16pm PST and 7:38pm PST on December 11, Copilot services were unavailable. We began to see recovery starting at approximately 5:40pm PST. We mitigated the issues at 7:38 pm PST, and all services are now fully operational.

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