Chartnote incident

Service Disruption on Mobile App

Resolved after 1 hour 1 minute, affecting Mobile App (iOS) and Mobile App (android), on August 2, 2026.

monitoring Aug 02, 2026, 01:53 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 02, 2026, 12:54 PM UTC
Resolved
Aug 02, 2026, 01:55 PM UTC
Duration
1h 1m
Detected by Pingoru
Aug 02, 2026, 12:54 PM UTC

Affected components

Mobile App (iOS)Mobile App (android)

Update timeline

  1. investigating Aug 02, 2026, 12:54 PM UTC

    We are currently investigating the issue.

  2. identified Aug 02, 2026, 01:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 02, 2026, 01:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 02, 2026, 01:55 PM UTC

    The incident has been resolved.

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