ChartHop experienced a major incident on June 17, 2026 affecting User Interface and API, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
User InterfaceAPI
Update timeline
- identified Jun 17, 2026, 04:55 PM UTC
An issue deserializing data from our database is preventing ChartHop from loading certain data.
- monitoring Jun 17, 2026, 06:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 17, 2026, 06:21 PM UTC
This incident has been resolved.