ChartHop experienced a critical incident on August 27, 2026 affecting User Interface and API and 1 more component, lasting 3h 54m. The incident has been resolved; the full update timeline is below.
Affected components
User InterfaceAPIApps & Integrations
Update timeline
- investigating Aug 27, 2026, 04:11 PM UTC
We are investigating this issue
- investigating Aug 27, 2026, 04:12 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 27, 2026, 05:03 PM UTC
We are actively monitoring and investigating this issue to prevent future outages
- monitoring Aug 27, 2026, 06:19 PM UTC
We are continuing to monitor for any further issues.
- identified Aug 27, 2026, 06:20 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 27, 2026, 06:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 27, 2026, 08:06 PM UTC
This incident has been resolved.