Chargebee experienced a minor incident on July 30, 2025 affecting RevRec Portal, lasting 12h 10m. The incident has been resolved; the full update timeline is below.
Affected components
RevRec Portal
Update timeline
- investigating Jul 30, 2025, 02:23 PM UTC
We are currently experiencing issues with the RevRec product, which require emergency maintenance and have temporarily disabled login access until this issue is resolved. Our team is addressing the issue and will provide updates as we progress
- resolved Jul 31, 2025, 02:33 AM UTC
The issue impacting the RevRec product has been successfully resolved. Login access has been re-enabled, and all services are now fully operational. We appreciate your patience during the emergency maintenance and apologize for any inconvenience caused.