Chargebee incident

API Service Degradation - US Region

Minor Resolved View vendor source →

Chargebee experienced a minor incident on September 10, 2025 affecting API (US), lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2025, 02:32 PM UTC
Resolved
Sep 10, 2025, 02:32 PM UTC
Duration
—
Detected by Pingoru
Sep 10, 2025, 02:32 PM UTC

Affected components

API (US)

Update timeline

  1. resolved Sep 10, 2025, 02:32 PM UTC

    On September 10th, between 09:17:39 and 09:17:50 UTC, we experienced intermittent API request timeouts in the US region due to an internal server issue. The impact was minimal, and the service has fully recovered. We apologize for any inconvenience caused.