Chargebee experienced a minor incident on November 18, 2025 affecting Braintree Gateway API and PayPal Payment Services and 1 more component, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Braintree Gateway APIPayPal Payment ServicesAdyen
Update timeline
- investigating Nov 18, 2025, 12:31 PM UTC
As of 11:32 UTC, PayPal is experiencing a system issue which is impacting multiple payment services. We are continuing to monitor and will post further updates. Status updates: https://paypal-status.com/incident/production
- resolved Nov 18, 2025, 01:20 PM UTC
This incident has been resolved.