ChangeNOW incident

We're having some issues with BSC and tokens exchange processing and payouts

ChangeNOW experienced a minor incident on August 21, 2026 affecting Tether (Binance Smart Chain) (USDTBSC), lasting 3d 21h. The incident has been resolved; the full update timeline is below.

Started: Aug 21, 2026, 01:02 PM UTC
Resolved: Aug 25, 2026, 11:00 AM UTC
Duration: 3d 21h
Detected by Pingoru: Aug 21, 2026, 01:02 PM UTC

Affected components

Tether (Binance Smart Chain) (USDTBSC)

Update timeline

investigating Aug 21, 2026, 01:02 PM UTC

Hello! Since 12:29 UTC we are experiencing issues with BSC and tokens exchange processing and payouts. As a result, users may notice no status change from "waiting" and "sending to you" on the exchange page. Our technical team is already working on a solution. We’ll update you as soon as we can. Thanks for hanging in there!
investigating Aug 21, 2026, 02:13 PM UTC

Hey team! Today, between 12:29 UTC and 14:07 UTC, we experienced delays with processing BSC and tokens exchanges. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
resolved Aug 25, 2026, 11:00 AM UTC

This incident has been resolved.