ChangeNOW incident

Temporary issues with the conversion processing

ChangeNOW experienced a minor incident on June 19, 2026 affecting Exchange Processing, lasting 52m. The incident has been resolved; the full update timeline is below.

Started: Jun 19, 2026, 08:30 AM UTC
Resolved: Jun 19, 2026, 09:23 AM UTC
Duration: 52m
Detected by Pingoru: Jun 19, 2026, 08:30 AM UTC

Affected components

Exchange Processing

Update timeline

investigating Jun 19, 2026, 08:30 AM UTC

From 8:05 UTC, we are experiencing some temporary issues with conversion processing. As a result, users and partners may encounter errors or notice that the status of their conversions is not updating. Our technical team is investigating the cause and is already working on a solution. We will get back to you with an update as soon as we receive it.
resolved Jun 19, 2026, 09:23 AM UTC

From 8:05 UTC to 9:20 UTC, we experienced issues with conversion processing. We are happy to announce that the issue has been successfully resolved. At this moment the service is working as usual, but if you are still experiencing this issue, please, let us know.