ChangeNOW incident

We are experiencing delays with processing exchanges on the exchanging stage

Notice Resolved View vendor source →

ChangeNOW experienced a notice incident on February 10, 2026 affecting Exchange Processing, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2026, 09:18 PM UTC
Resolved
Feb 10, 2026, 11:09 PM UTC
Duration
1h 50m
Detected by Pingoru
Feb 10, 2026, 09:18 PM UTC

Affected components

Exchange Processing

Update timeline

  1. identified Feb 10, 2026, 09:18 PM UTC

    Hello! Since 21:10 we are experiencing delays with processing exchanges on the exchanging stage. Our team is aware of the issue and is already on it. We will notify you ASAP once the issue is resolved. We apologize for the inconvenience caused.

  2. resolved Feb 10, 2026, 11:09 PM UTC

    Hey! Today, between 21:10 and 22:50 UTC we were experiencing issues with processing exchanges on the exchanging stage. The issue occurred due to the interruption in internal services connectivity. It now has been resolved, and all of the stuck exchanges were processed. We thank you for staying patient and understanding during this period!