ChangeNOW incident
Some issues with processing on the JETTON exchanges
Affected components
Update timeline
- investigating Feb 12, 2026, 07:03 AM UTC
Hello! Since 07:00 UTC, we've been experiencing some issues with processing on the JETTON exchanges. This means that you might see the status stuck on 'exchanging' on the exchange page. Our tech team is already looking into it and working on a fix. We'll keep you updated and let you know as soon as we have more info, which should be in about several hours.
- resolved Feb 13, 2026, 10:31 AM UTC
Hey! From February 12 at 07:00 to February 13 at 10:10 UTC, we experienced some delays with JETTON exchanges processing. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
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