ChangeNOW incident

We are experiencing delays with processing exchanges on the confirmation stage

Minor Resolved View vendor source →

ChangeNOW experienced a minor incident on February 13, 2026 affecting Deposits, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2026, 08:53 PM UTC
Resolved
Feb 13, 2026, 09:39 PM UTC
Duration
45m
Detected by Pingoru
Feb 13, 2026, 08:53 PM UTC

Affected components

Deposits

Update timeline

  1. investigating Feb 13, 2026, 08:53 PM UTC

    Hello! Since 20:50 we are experiencing delays with processing exchanges on the confirmation stage. As a result, users may notice that there is no status change from "confirming" on the exchange page. Our team is aware of the issue and is already on it. We will notify you ASAP once the issue is resolved. We apologize for the inconvenience caused.

  2. resolved Feb 13, 2026, 09:39 PM UTC

    Just a heads-up — today, between 20:50 and 21:35 UTC, we had some delays with processing of exchanges on the confirmation stage. Good news though — the issue has been sorted, and all the affected exchanges have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!