ChangeNOW incident

Some issues with processing XMR payouts

Minor Resolved View vendor source →

ChangeNOW experienced a minor incident on February 23, 2026, lasting 5h 54m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2026, 07:42 AM UTC
Resolved
Feb 23, 2026, 01:37 PM UTC
Duration
5h 54m
Detected by Pingoru
Feb 23, 2026, 07:42 AM UTC

Update timeline

  1. investigating Feb 23, 2026, 07:42 AM UTC

    Hello! Since 07:00 UTC, we're having some issues with processing XMR payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!

  2. resolved Feb 23, 2026, 01:37 PM UTC

    Hey! Just a heads-up — today, between 07:00 and 13:30 UTC, we had some delays with processing XMR payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!