ChangeNOW incident

Issues with processing BNBBSC payouts

Notice Resolved View vendor source →

ChangeNOW experienced a notice incident on March 1, 2026 affecting Exchange Processing, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2026, 11:08 AM UTC
Resolved
Mar 01, 2026, 11:26 AM UTC
Duration
18m
Detected by Pingoru
Mar 01, 2026, 11:08 AM UTC

Affected components

Exchange Processing

Update timeline

  1. investigating Mar 01, 2026, 11:08 AM UTC

    Hello! Since 10:56 UTC, we're having some issues with processing BNBBSC and tokens payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you in several hours. Thanks for hanging in there!

  2. resolved Mar 01, 2026, 11:26 AM UTC

    Hey! Just a heads-up — today, between 10:56 and 11:20 UTC, we had some delays with processing BNBBSC and tokens payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!