ChangeNOW experienced a minor incident on March 4, 2026, lasting 31m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 04, 2026, 09:15 PM UTC
Hello! Since 21:10 UTC, we're having some issues with processing XMR payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Approximate fixing time is 20 minutes We apologize for any inconvenience caused.
- resolved Mar 04, 2026, 09:47 PM UTC
Just a heads-up — today, between 21:10 and 21:45 UTC, we had some issues with processing XMR payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!