ChangeNOW incident

Issues with processing BSC payouts

Minor Resolved View vendor source →

ChangeNOW experienced a minor incident on March 11, 2026, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2026, 02:04 PM UTC
Resolved
Mar 11, 2026, 03:30 PM UTC
Duration
1h 26m
Detected by Pingoru
Mar 11, 2026, 02:04 PM UTC

Update timeline

  1. investigating Mar 11, 2026, 02:04 PM UTC

    Hello! Since 14:00 UTC, we're having some issues with processing BSC and tokens payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you in several hours. Thanks for hanging in there!

  2. resolved Mar 11, 2026, 03:30 PM UTC

    Hey! Just a heads-up — today, between 14:00 and 15:20 UTC, we had some delays with processing BSC and tokens payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!