ChangeNOW incident
We are experiencing delays with processing USDTTRC20 payouts
ChangeNOW experienced a minor incident on March 30, 2026 affecting Tether (TRC20) (USDTTRC20), lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 30, 2026, 05:58 PM UTC
Hello! Since 17:56 UTC, we're having some issues with processing USDTTRC20 payouts and partner rewards. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you as soon as possilbe. Thanks for hanging in there!
- resolved Mar 30, 2026, 06:05 PM UTC
Hey! Just a heads-up — today, between 17:56 and 18:03 UTC, we had some delays with processing USDTTRC20 payouts and partner rewards. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!