ChangeNOW incident

We are experiencing delays with processing TRX and TRC-20 tokens payouts

Minor Resolved View vendor source →

ChangeNOW experienced a minor incident on April 3, 2026 affecting Tether (TRC20) (USDTTRC20) and TRON (TRX), lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2026, 02:30 PM UTC
Resolved
Apr 03, 2026, 03:05 PM UTC
Duration
35m
Detected by Pingoru
Apr 03, 2026, 02:30 PM UTC

Affected components

Tether (TRC20) (USDTTRC20)TRON (TRX)

Update timeline

  1. investigating Apr 03, 2026, 02:30 PM UTC

    Hello! Since 14:00 UTC, we're having some issues with processing TRX and TRC-20 tokens payouts Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you as soon as possible. Thanks for hanging in there!

  2. resolved Apr 03, 2026, 03:05 PM UTC

    Hey! Just a heads-up — today, between 14:00 and 15:00 UTC, we had some delays with processing TRX and TRC-20 tokens payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!