ChangeNOW incident

We are experiencing delays with processing payouts

Minor Resolved View vendor source →

ChangeNOW experienced a minor incident on April 8, 2026 affecting Withdrawals, lasting 8h 19m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 02:26 PM UTC
Resolved
Apr 08, 2026, 10:46 PM UTC
Duration
8h 19m
Detected by Pingoru
Apr 08, 2026, 02:26 PM UTC

Affected components

Withdrawals

Update timeline

  1. investigating Apr 08, 2026, 02:26 PM UTC

    Hello! Since 14:11 UTC, we're having some issues with processing payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!

  2. resolved Apr 08, 2026, 10:46 PM UTC

    Hey! Just a heads-up — today, between 14:11 UTC and 22:00 UTC, we had some delays with processing payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!