ChangeNOW incident

We've been experiencing issues with exchanges processing in HOOD network

ChangeNOW experienced a minor incident on September 2, 2026 affecting Ethereum (Robinhood) (ETHHOOD), lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started: Sep 02, 2026, 03:14 PM UTC
Resolved: Sep 02, 2026, 04:53 PM UTC
Duration: 1h 38m
Detected by Pingoru: Sep 02, 2026, 03:14 PM UTC

Affected components

Ethereum (Robinhood) (ETHHOOD)

Update timeline

investigating Sep 02, 2026, 03:14 PM UTC

Hello! Since 14:30 UTC, we've been experiencing issues with exchanges processing in HOOD network. Because of this, users may see that the status stays stuck on "exchanging" instead of updating to "sending". Our technical team is already looking into the issue and working on a fix. We'll provide you with an update as soon as possible.
resolved Sep 02, 2026, 04:53 PM UTC

Hey! Today, between 14:30 and 16:43 UTC, we had some issues with exchanges processing in HOOD network. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!