Change Healthcare incident
Resolved Notice: Clinical Exchange XMLAPI issue
Resolved after 1 hour 26 minutes, on January 28, 2026.
The XMLAPI access issue has been resolved. We have confirmed that users are now able to access the system without error. We will continue to monitor the system. INC/CSA/Ref # INC48061160
Update timeline
- investigating Jan 28, 2026, 01:37 PM UTC
We are aware of an issue impacting XMLAPI calls to the Clinical Exchange application. Our development teams are engaged, and we are reviewing this issue as a priority. INC/CSA/Ref #INC48061160
- monitoring Jan 28, 2026, 02:46 PM UTC
Development identified and fixed the issue impacting XMLAPI access. We will continue to monitor the system. INC/CSA/Ref #INC48061160
- resolved Jan 28, 2026, 03:04 PM UTC
The XMLAPI access issue has been resolved. We have confirmed that users are now able to access the system without error. We will continue to monitor the system. INC/CSA/Ref # INC48061160
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