Change Healthcare incident
Resolved Notice: MEDRX – Issue with the Claim Management Utility Tool
Major Vendor's status page →
Resolved after 1 hour 50 minutes, affecting MedRx, on February 9, 2026.
The issue with the Claim Management Utility tool is now resolved. INC/CSA/Ref #INC48291819
Affected components
MedRx
Update timeline
- investigating Feb 09, 2026, 01:51 PM UTC
MedRx Optum Insight is currently experiencing an issue with the Claim Management Utility tool. We are investigating and will provide an update as soon as possible. INC/CSA/Ref #INC48291819
- identified Feb 09, 2026, 02:52 PM UTC
We are still investigating and will provide an update as soon as possible. INC/CSA/Ref #INC48291819
- resolved Feb 09, 2026, 03:41 PM UTC
The issue with the Claim Management Utility tool is now resolved. INC/CSA/Ref #INC48291819
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