Change Healthcare incident

Resolved Notice: Central Services EPR is facing slow response time

Major Resolved View vendor source →

Change Healthcare experienced a major incident on April 3, 2026 affecting Pharmacy Data Solutions, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2026, 03:06 PM UTC
Resolved
Apr 03, 2026, 03:46 PM UTC
Duration
39m
Detected by Pingoru
Apr 03, 2026, 03:06 PM UTC

Affected components

Pharmacy Data Solutions

Update timeline

  1. investigating Apr 03, 2026, 03:06 PM UTC

    We are aware of the slow EPR response times. We are actively investigating the slowness and will provide updates as more information becomes available. We apologize for any inconvenience this may cause. INC#INC49298901

  2. resolved Apr 03, 2026, 03:46 PM UTC

    This incident has been resolved.