Change Healthcare incident

Resolved Notice: Central Services EPR is facing slow response time

Resolved after 39 minutes, affecting Pharmacy Data Solutions, on April 3, 2026.

investigating Apr 03, 2026, 03:06 PM UTC

We are aware of the slow EPR response times. We are actively investigating the slowness and will provide updates as more information becomes available. We apologize for any inconvenience this may cause. INC#INC49298901

Started
Apr 03, 2026, 03:06 PM UTC
Resolved
Apr 03, 2026, 03:46 PM UTC
Duration
39m
Detected by Pingoru
Apr 03, 2026, 03:06 PM UTC

Affected components

Pharmacy Data Solutions

Update timeline

  1. investigating Apr 03, 2026, 03:06 PM UTC

    We are aware of the slow EPR response times. We are actively investigating the slowness and will provide updates as more information becomes available. We apologize for any inconvenience this may cause. INC#INC49298901

  2. resolved Apr 03, 2026, 03:46 PM UTC

    This incident has been resolved.

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