Change Healthcare incident
Resolved Notice - RXN ENTERPRISE PHARMACY SYSTEM (CHC) - Certificate Expired Exception
Affected components
Update timeline
- investigating May 04, 2026, 04:27 PM UTC
We are aware of an issue with a certificate expiration causing major impact to your business. Our teams are currently engaged and will provide an update as it becomes available. #INC49821636
- investigating May 04, 2026, 05:15 PM UTC
A workaround has been found for the issue, and is being communicated via your support team. #INC49821636
- monitoring May 04, 2026, 05:21 PM UTC
The workaround has proved successful when applied. We are continuing to monitor until completion. #INC49821636
- resolved May 04, 2026, 06:20 PM UTC
The workaround given has resolved the issue where it has been applied. The rollout to stores is continuing and expected to be complete within the next hour. #INC49821636
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