Central 1 experienced a notice incident on July 6, 2026 affecting Payment Services, lasting 15h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 06, 2026, 07:31 PM UTC
Central 1 has been advised by Payments Canada that TD Bank is experiencing system issues that are impacting their ability to post AFT credits to their client's accounts. No ETA has been provided at this time. We will provide another update at 2 pm PT (5 pm ET) or sooner if information is made available to us. Central 1 – [email protected] – 1.888.889.7878 (press 1)
- monitoring Jul 06, 2026, 09:08 PM UTC
Central 1 has received an update from Payments Canada that TD Bank is making progress with their internal system issues. The estimated time of resolution is 6:30 pm PT (9:30 pm ET). They expect to have all the transactions posted at that time. We will provide another update by 7 am PT (10 am ET) tomorrow, July 7, or sooner if we receive further information before then.
- resolved Jul 07, 2026, 11:29 AM UTC
Payments Canada has confirmed that TD has resolved its internal issue and that all impacted AFT payments have been successfully posted to the recipient accounts. Central 1 – [email protected] – 1.888.889.7878 (press 1)