Celonis experienced a major incident on October 6, 2026, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 06, 2026, 09:28 AM UTC
We're currently experiencing issues with Action Flow service on US-2. Our engineering teams are working actively to restore the service as quickly as possible. We apologise for the inconvenience.
- identified Oct 06, 2026, 10:03 AM UTC
The issue has been identified and restorative actions are being undertaken. We apologise for the inconvenience. Next update by 10:30 UTC.
- resolved Oct 06, 2026, 10:41 AM UTC
The issue has been resolved, We're continuing to monitor closely to make sure everything stays stable. Thank you for your patience while we worked through this.