Resolved after 5 hours 4 minutes, affecting Ticketing, on October 29, 2025.
We are continuing to work on a fix for this issue.
Affected components
Update timeline
- investigating Oct 29, 2025, 08:54 AM UTC
Un incident est en cours sur l'outil de gestion des tickets depuis le mardi 28/10 à 16h30. L'application est à nouveau disponible depuis le mercredi 29/10 à 08h00. Vous pouvez ouvrir des tickets d'incident par votre espace client ou par mail cependant les échanges réalisées la journée mardi 28/10 ne sont plus disponibles.
- identified Oct 29, 2025, 08:54 AM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 29, 2025, 08:56 AM UTC
We are continuing to work on a fix for this issue.
- identified Oct 29, 2025, 09:47 AM UTC
We are continuing to work on a fix for this issue.
- identified Oct 29, 2025, 01:58 PM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 29, 2025, 01:58 PM UTC
L'incident est maintenant terminé
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