CData Cloud incident

Admin Portal Outage

Resolved after 7 hours 49 minutes, affecting Dashboard UI and Microsoft Excel Integration and 1 more, on October 29, 2025.

identified Oct 29, 2025, 05:45 PM UTC

Connect AI documentation and our Microsoft Excel Integration are unavailable due to the ongoing Azure outage.

Started
Oct 29, 2025, 04:04 PM UTC
Resolved
Oct 29, 2025, 11:54 PM UTC
Duration
7h 49m
Detected by Pingoru
Oct 29, 2025, 04:04 PM UTC

Affected components

Dashboard UIMicrosoft Excel IntegrationDocumentation

Update timeline

  1. investigating Oct 29, 2025, 04:04 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 29, 2025, 05:14 PM UTC

    We are continuing to investigate the issue, and have implemented a temporary solution to restore most functionality to the admin portal. For more information please visit the azure status page: https://azure.status.microsoft/

  3. identified Oct 29, 2025, 05:45 PM UTC

    Connect AI documentation and our Microsoft Excel Integration are unavailable due to the ongoing Azure outage.

  4. resolved Oct 29, 2025, 11:54 PM UTC

    This incident has been resolved.

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