CData Cloud incident
Degraded Performance due to Metadatacache — Connect AI (Resolved)
Resolved on March 24, 2026.
[RESOLVED] We have resolved the issue affecting Connect AI performance. All systems are operating normally. Impact: Users may have experienced slow connection response times, delayed query execution, or timeouts during the affected window. We apologize for the inconvenience and are reviewing our alerting and cache health monitoring to prevent recurrence.
Update timeline
- resolved Mar 25, 2026, 05:42 AM UTC
[RESOLVED] We have resolved the issue affecting Connect AI performance. All systems are operating normally. Impact: Users may have experienced slow connection response times, delayed query execution, or timeouts during the affected window. We apologize for the inconvenience and are reviewing our alerting and cache health monitoring to prevent recurrence.
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