Cato Networks incident

Cato Cloud Service Incident - Categorization service degraded availability

Resolved after 1 day 15 hours, affecting Europe (Munich, Germany), on November 10, 2026.

resolved Nov 12, 2026, 01:12 PM UTC

The service is fully operational. If you have any further questions, please contact our Support team. We appreciate your patience and apologize for any related inconvenience.

Started
Nov 10, 2026, 09:42 PM UTC
Resolved
Nov 12, 2026, 01:12 PM UTC
Duration
1d 15h
Detected by Pingoru
Nov 10, 2026, 09:42 PM UTC

Affected components

Europe (Munich, Germany)

Update timeline

  1. identified Nov 10, 2026, 09:42 PM UTC

    We identified an issue with the categorization service in the Cato Cloud, which impacts security validation of URLs and IP addresses. There is no impact to other network services. Our engineers are working to resolve the issues ASAP. We will update you when the issue is resolved, or we have more information. Questions? Please contact our Support team. We appreciate your patience and apologize for any related inconvenience.

  2. monitoring Nov 12, 2026, 01:10 PM UTC

    The issue is now resolved, and we're closely monitoring to ensure everything is stable. Updates will be forthcoming. We appreciate your patience. Questions? Please contact our Support team.

  3. resolved Nov 12, 2026, 01:12 PM UTC

    The service is fully operational. If you have any further questions, please contact our Support team. We appreciate your patience and apologize for any related inconvenience.

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