Cato Networks incident

PoP Infrastructure - Services degradation issue

Resolved after 1 hour 2 minutes, affecting Chicago, IL, on October 19, 2026.

resolved Oct 19, 2026, 12:40 PM UTC

The service is fully operational. If you have any further questions, please contact our Support team. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-10186]

Started
Oct 19, 2026, 11:38 AM UTC
Resolved
Oct 19, 2026, 12:40 PM UTC
Duration
1h 2m
Detected by Pingoru
Oct 19, 2026, 11:38 AM UTC

Affected components

Chicago, IL

Update timeline

  1. identified Oct 19, 2026, 11:38 AM UTC

    We identified issues in the Cato Cloud related to the PoP infrastructure. Users may experience network performance and connectivity issues. Our engineers are working to restore the services. We will update you when the issue is resolved, or we have more information. Questions? Please contact our Support team. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-10186]

  2. monitoring Oct 19, 2026, 11:43 AM UTC

    The issue is now resolved, and we're closely monitoring to ensure everything is stable. Updates will be forthcoming. We appreciate your patience. Questions? Please contact our Support team. [Ref: INCIDNT-10186]

  3. resolved Oct 19, 2026, 12:40 PM UTC

    The service is fully operational. If you have any further questions, please contact our Support team. We appreciate your patience and apologize for any related inconvenience. [Ref: INCIDNT-10186]

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